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Title
Text copied to clipboard!Medical Office Coordinator
Description
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We are looking for a dedicated and organized Medical Office Coordinator to join our healthcare team. This role is essential in ensuring the smooth operation of our medical office by managing administrative tasks, coordinating schedules, and providing excellent support to both patients and staff. The ideal candidate will have strong organizational skills, a keen eye for detail, and the ability to multitask in a fast-paced environment. As a Medical Office Coordinator, you will be the first point of contact for patients, ensuring they have a positive experience while also supporting the medical team with their administrative needs. Your role will involve managing patient records, scheduling appointments, handling billing inquiries, and maintaining compliance with healthcare regulations. If you are passionate about healthcare and have a knack for organization, this position offers a rewarding opportunity to make a difference in the lives of patients and contribute to the efficiency of our medical practice. Join us in delivering exceptional care and service to our community.
Responsibilities
Text copied to clipboard!- Coordinate daily operations of the medical office, ensuring efficiency and organization.
- Schedule and manage patient appointments, including follow-ups and reminders.
- Maintain accurate and up-to-date patient records in compliance with healthcare regulations.
- Handle billing, insurance claims, and payment processing inquiries.
- Serve as the primary point of contact for patients, addressing their questions and concerns.
- Support medical staff with administrative tasks, including correspondence and documentation.
- Ensure the office complies with all healthcare regulations and standards.
- Order and manage office supplies to maintain a well-stocked and functional workspace.
Requirements
Text copied to clipboard!- Proven experience in a medical office or administrative role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in medical office software and electronic health records (EHR) systems.
- Knowledge of medical terminology and healthcare regulations.
- Ability to handle sensitive information with confidentiality and professionalism.
- High school diploma or equivalent; additional certification in healthcare administration is a plus.
- Problem-solving skills and a proactive approach to challenges.
Potential interview questions
Text copied to clipboard!- Can you describe your experience working in a medical office or similar environment?
- How do you handle scheduling conflicts or last-minute changes in appointments?
- What strategies do you use to ensure patient records are accurate and up-to-date?
- How do you prioritize tasks in a fast-paced medical office setting?
- Can you provide an example of how you resolved a billing or insurance issue for a patient?
- What steps do you take to maintain compliance with healthcare regulations?
- How do you handle difficult or upset patients while maintaining professionalism?
- Are you familiar with any specific medical office software or EHR systems?