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Title
Text copied to clipboard!Medical Office Coordinator
Description
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We are looking for a detail-oriented and organized Medical Office Coordinator to manage the daily administrative operations of a healthcare facility. This role is essential in ensuring that the office runs smoothly and efficiently, supporting both medical staff and patients. The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to multitask in a fast-paced environment.
As a Medical Office Coordinator, you will be responsible for overseeing scheduling, patient records, billing, and communication between departments. You will serve as the first point of contact for patients and visitors, providing a welcoming and professional environment. Your role will also involve coordinating with insurance companies, managing office supplies, and ensuring compliance with healthcare regulations.
This position requires a high level of discretion and professionalism, as you will be handling sensitive patient information. You should be comfortable using electronic health record (EHR) systems and other healthcare software. Previous experience in a medical office or healthcare setting is highly preferred.
We value individuals who are proactive, dependable, and capable of working independently as well as part of a team. If you are passionate about healthcare administration and enjoy helping others, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Manage patient scheduling and appointment confirmations
- Maintain and update electronic health records (EHR)
- Coordinate communication between medical staff and patients
- Handle billing, insurance claims, and payment processing
- Order and manage office and medical supplies
- Ensure compliance with healthcare regulations and privacy laws
- Greet and assist patients and visitors in a professional manner
- Prepare reports and documentation for internal use
- Support physicians and nurses with administrative tasks
- Resolve patient inquiries and concerns efficiently
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- 2+ years of experience in a medical office or healthcare setting
- Proficiency in EHR systems and Microsoft Office Suite
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Knowledge of medical terminology and billing procedures
- Ability to maintain confidentiality and professionalism
- Customer service-oriented mindset
- Familiarity with insurance verification and claims processing
- Ability to work independently and as part of a team
Potential interview questions
Text copied to clipboard!- Do you have experience working in a medical office setting?
- Are you familiar with electronic health record (EHR) systems?
- How do you handle confidential patient information?
- Can you describe your experience with medical billing and insurance claims?
- What strategies do you use to manage multiple tasks simultaneously?
- How do you ensure a positive experience for patients and visitors?
- Have you worked with scheduling software or appointment systems?
- What steps do you take to stay organized in a busy environment?
- How do you handle conflicts or difficult situations with patients?
- Are you comfortable working in a fast-paced healthcare environment?
